Services

For forward-thinking companies seeking a brighter future.

We exceed customer expectations by combining human ingenuity, fluid collaboration and the latest technology to create adaptable strategies and scalable solutions.

Services

For forward-thinking companies seeking a brighter future.

We exceed customer expectations by combining human ingenuity, fluid collaboration, and the latest technology to create adaptable strategies and scalable solutions.

Hatch sets itself apart from other strategic consultancies with its global gaze, responsible experience design approach and expertise across disciplines.

Hatch sets itself apart from other strategic consultancies with its global gaze, responsible experience design approach and expertise across disciplines.

Growth Strategy

Good strategies are products of their environment and we are masters of market landscapes – foreign or otherwise.
Looking through unique cultural lenses, Hatch acts as a strategic advisor for the world’s biggest brands – designing KPI-based strategies grounded in our human-centric approach. We leverage diverse data sources and AI tools to help companies anticipate consumer behaviors, giving them the confidence to move first and succeed.

We help companies identify new growth pathways through exploratory research – whether they are at the start of a product development cycle or evaluating future opportunities for existing products. Opportunity Discovery helps our client better understand user behavior, identify consumer needs and find new opportunities for business growth.

We help companies align their ongoing efforts with future needs by painting a clear picture of different market forces. We explore industry-level future signals (Horizon Scanning) to forecast future scenarios and co-design concepts and propositions that drive immediate impact. We support “futurecasting” efforts with strategies and roadmaps that bring insights into trends, product gaps and growth opportunities.

  • Opportunity Area mapping
  • Product Discovery
  • Persona / archetype development
  • AI intelligence discovery
  • Brand perception
  • Foundational research
  • Customer Journey mapping

We help companies align their ongoing efforts with future needs by painting a clear picture of different market forces. We explore industry-level future signals (Horizon Scanning) to forecast future scenarios and co-design concepts and propositions that drive immediate impact. We support “futurecasting” efforts with strategies and roadmaps that bring insights into trends, product gaps and growth opportunities.

We provide companies with the tools and perspectives to identify new value propositions, redefine brands, shift product positioning, explore new revenue streams, understand market fit, aid in innovation portfolio management and develop existing product lines.

To design solutions that resonate worldwide and thrive in dynamic markets, we rely on our multidisciplinary approach spanning traditional business strategy, holistic problem-solving and branding – reinforced by responsible AI and cross-cultural awareness.

We use our specialization in AI augmentation to help our partners find the middle ground between AI solutions that work with their unique business model and meet the unique needs of their customers – effectively and ethically.

Our philosophy of sustainable and responsible design extends to AI, where we’re committed to a Responsible AI framework that is built on ethical and transparency use of AI. We prioritize collaboration and human ingenuity and are committed to a future where human intelligence is supported by AI to build brighter solutions while upholding the high ethical standards we set for ourselves.

Good strategies are products of their environment and we are masters of market landscapes – foreign or otherwise.
Looking through unique cultural lenses, Hatch acts as a strategic advisor for the world’s biggest brands – designing KPI-based strategies grounded in our human-centric approach. We leverage diverse data sources and AI tools to help companies anticipate consumer behaviors, giving them the confidence to move first and succeed.

We help companies identify new growth pathways through exploratory research – whether they are at the start of a product development cycle or evaluating future opportunities for existing products. Opportunity Discovery helps our client better understand user behavior, identify consumer needs and find new opportunities for business growth.

We help companies align their ongoing efforts with future needs by painting a clear picture of different market forces. We explore industry-level future signals (Horizon Scanning) to forecast future scenarios and co-design concepts and propositions that drive immediate impact. We support “futurecasting” efforts with strategies and roadmaps that bring insights into trends, product gaps and growth opportunities.

  • Opportunity Area mapping
  • Product Discovery
  • Persona / archetype development
  • AI intelligence discovery
  • Brand perception
  • Foundational research
  • Customer Journey mapping

We help companies align their ongoing efforts with future needs by painting a clear picture of different market forces. We explore industry-level future signals (Horizon Scanning) to forecast future scenarios and co-design concepts and propositions that drive immediate impact. We support “futurecasting” efforts with strategies and roadmaps that bring insights into trends, product gaps and growth opportunities.

We provide companies with the tools and perspectives to identify new value propositions, redefine brands, shift product positioning, explore new revenue streams, understand market fit, aid in innovation portfolio management and develop existing product lines.

To design solutions that resonate worldwide and thrive in dynamic markets, we rely on our multidisciplinary approach spanning traditional business strategy, holistic problem-solving and branding – reinforced by responsible AI and cross-cultural awareness.

We use our specialization in AI augmentation to help our partners find the middle ground between AI solutions that work with their unique business model and meet the unique needs of their customers – effectively and ethically.

Our philosophy of sustainable and responsible design extends to AI, where we’re committed to a Responsible AI framework that is built on ethical and transparency use of AI. We prioritize collaboration and human ingenuity and are committed to a future where human intelligence is supported by AI to build brighter solutions while upholding the high ethical standards we set for ourselves.

Experience Design

From concept to market, we solve real-world problems by deploying memorable customer experiences.
We guide clients through concept exploration initiatives, gathering insights from stakeholders and building roadmaps with clear and actionable outcomes. Throughout the design process, we make a conscious effort to integrate purposeful design principles – delivering user satisfaction and driving meaningful engagement at every step of the way.

Quality customer experiences are quickly becoming the single most important differentiator for companies worldwide. At Hatch, we leverage diverse strategic research, journey mapping, behavioral science and data analysis to create memorable brand interactions across various touch points that drive conversion, loyalty and user satisfaction.

Our comprehensive approach to CX includes diverse strategic research endeavors, facilitate journey mapping sessions, behavioral analysis and data science. To augment human creativity and problem-solving, we rely on our Responsible AI framework which stands as a cornerstone of our CX, built upon principles of transparency, fairness and privacy-respecting user interactions.

With consumer expectations changing rapidly, product design has never been more challenging. At Hatch, we leverage our multidisciplinary teams to create resilient and scalable solutions using responsible design practices. At the core of each team are experts from various design disciplines, supported by a diverse range of roles, including Products Designers, UX Designers, Visual Designers, Content Designers, UX Researchers, Design Ops and Design System specialists.

We achieve operational efficiency and maintain brand consistency through a comprehensive Experience Design approach that involves utilizing design systems, whether pre-existing or developed from scratch, to deliver comprehensive solutions including customer journeys, information architecture, wireframes, mockups, interactive prototypes, design systems, visual and graphic design and design documentation.

Cutting through noise and choosing the right design pathway is the first step in creating memorable experiences. We use a series of UX audits to systematically identify usability issues, pinpoint areas for enhancement and strategically prioritize improvements. The insights garnered from UX audits facilitate collaboration between UX researchers.

As a technology-first company, we also leverage AI user evaluation but support it with concept testing, usability evaluation, A/B testing and surveys to always keep the Human in the Loop.

From concept to market, we solve real-world problems by deploying memorable customer experiences.
We guide clients through concept exploration initiatives, gathering insights from stakeholders and building roadmaps with clear and actionable outcomes. Throughout the design process, we make a conscious effort to integrate purposeful design principles – delivering user satisfaction and driving meaningful engagement at every step of the way.

Quality customer experiences are quickly becoming the single most important differentiator for companies worldwide. At Hatch, we leverage diverse strategic research, journey mapping, behavioral science and data analysis to create memorable brand interactions across various touch points that drive conversion, loyalty and user satisfaction.

Our comprehensive approach to CX includes diverse strategic research endeavors, facilitate journey mapping sessions, behavioral analysis and data science. To augment human creativity and problem-solving, we rely on our Responsible AI framework which stands as a cornerstone of our CX, built upon principles of transparency, fairness and privacy-respecting user interactions.

With consumer expectations changing rapidly, product design has never been more challenging. At Hatch, we leverage our multidisciplinary teams to create resilient and scalable solutions using responsible design practices. At the core of each team are experts from various design disciplines, supported by a diverse range of roles, including Products Designers, UX Designers, Visual Designers, Content Designers, UX Researchers, Design Ops and Design System specialists.

We achieve operational efficiency and maintain brand consistency through a comprehensive Experience Design approach that involves utilizing design systems, whether pre-existing or developed from scratch, to deliver comprehensive solutions including customer journeys, information architecture, wireframes, mockups, interactive prototypes, design systems, visual and graphic design and design documentation.

Cutting through noise and choosing the right design pathway is the first step in creating memorable experiences. We use a series of UX audits to systematically identify usability issues, pinpoint areas for enhancement and strategically prioritize improvements. The insights garnered from UX audits facilitate collaboration between UX researchers.

As a technology-first company, we also leverage AI user evaluation but support it with concept testing, usability evaluation, A/B testing and surveys to always keep the Human in the Loop.

Organization Change

We help clients reshape their organizational structures, fostering ecosystems ideal for creativity, collaboration and value creation while supporting business operations and optimizing design processes.
As a growth ally, our work doesn’t stop at designing and deploying solutions – we are focused on consistent and sustainable success which sometimes involves introducing organizational and culture changes to ensure we stay on the right path.

Getting to the top is one thing, staying on the top is another. At Hatch, we bring a fresh perspective to your organizational structure and remove barriers to productivity, communication and collaboration.

Through our human-centric approach, we promote a culture of excellence and cross-functional efficiency among product management, software development, operations professionals and an organizational level. We focus on Processes, Structure, Talent and Positioning through specialized tools and methods including:

  • Vision co-creation
  • Designing a comprehensive way of work (playbook)
  • Demonstrating the impact of Design
  • AI intelligence discovery
  • Cultivating a design-centric culture
  • Retaining top talent
  • Design Ops implementation

By putting employees at the center of organizational transformation, we enable our partners to accelerate internal innovation, strengthen internal design capabilities and bolster productivity with new cutting-edge techniques.

Our goal is to make internal teams more capable of developing impactful, life-centric solutions – we achieve this with an extensive range of courses and training including:

  • Innovation & Creativity
  • Design Thinking
  • Analytical Thinking
  • Survey Techniques
  • Usability Testing
  • Service Design
  • Global Responsible AI

When it comes to delivery models, companies want a partner who can bring seamless collaboration and flexibility to the project. Hatch rises to the occasion with its three-pronged Staff Augmentation models. We support operations and bring talent to fill key roles to meet your organization’s design and research needs.

For projects that call for foresight and leadership, we have Project Managers, these are dedicated, senior level managers who serve as embedded resources to oversee specific programs. We also have teams that can step in and work closely with in-house teams as if part of the client infrastructure. And finally, we bring onboard experts in social science and design, temporarily supporting internal teams and senior leaders through a body-shopping model.

We help clients reshape their organizational structures, fostering ecosystems ideal for creativity, collaboration and value creation while supporting business operations and optimizing design processes.
As a growth ally, our work doesn’t stop at designing and deploying solutions – we are focused on consistent and sustainable success which sometimes involves introducing organizational and culture changes to ensure we stay on the right path.

Getting to the top is one thing, staying on the top is another. At Hatch, we bring a fresh perspective to your organizational structure and remove barriers to productivity, communication and collaboration.

Through our human-centric approach, we promote a culture of excellence and cross-functional efficiency among product management, software development, operations professionals and an organizational level. We focus on Processes, Structure, Talent and Positioning through specialized tools and methods including:

  • Vision co-creation
  • Designing a comprehensive way of work (playbook)
  • Demonstrating the impact of Design
  • AI intelligence discovery
  • Cultivating a design-centric culture
  • Retaining top talent
  • Design Ops implementation

By putting employees at the center of organizational transformation, we enable our partners to accelerate internal innovation, strengthen internal design capabilities and bolster productivity with new cutting-edge techniques.

Our goal is to make internal teams more capable of developing impactful, life-centric solutions – we achieve this with an extensive range of courses and training including:

  • Innovation & Creativity
  • Design Thinking
  • Analytical Thinking
  • Survey Techniques
  • Usability Testing
  • Service Design
  • Global Responsible AI

When it comes to delivery models, companies want a partner who can bring seamless collaboration and flexibility to the project. Hatch rises to the occasion with its three-pronged Staff Augmentation models. We support operations and bring talent to fill key roles to meet your organization’s design and research needs.

For projects that call for foresight and leadership, we have Project Managers, these are dedicated, senior level managers who serve as embedded resources to oversee specific programs. We also have teams that can step in and work closely with in-house teams as if part of the client infrastructure. And finally, we bring onboard experts in social science and design, temporarily supporting internal teams and senior leaders through a body-shopping model.

Combining the science behind successful design with a love for the planet and the people within it.

Explore how we became a trusted partner for some of the world’s most biggest companies and the team that made it all possible.

 

The story behind Hatch